Nonverbal Messages in Commercial Lender Meeting

Article by Roger Schlueter

Nonverbal Messages in Commercial Lender Meetings need to be Listened to with Keen Observation. A meeting with a Banker is a rare occasion and should be treated with the Preparation of a Final Exam. Most meetings start with the Banker asking you to describe your business and the need for the loan. This is always to see if you Know Your Stuff and to provide the Banker with enough information to see if he wants to waist his time in Analyzing the Loan Request. The Banker should be listening to you and should not be looking at your information or looking at his computer or doing anything except for listening to your loan request. 
If you give him any information, which you should, give him a Summary of your Oral Presentation. This Summary can be looked at by you during the meeting as an Outline to make sure you are on track to discuss or talk about all your concerns. Do Not give him a 30 to 100 page Business Plan because he will be leafing through this booklet during the whole meeting and will not be listening to you. You can give him a Detailed Business Plan after the meeting has wound down and you feel confident that you have concluded your presentation. 
The Banker should be: Number One – Listening Intently and Asking Questions Periodically. You should have his total Attention and again he should not be looking at anything, (other than your Summary), including his computer or gazing out any windows. Number Two, he should seem interested in your business and your Loan Presentation. Again asking questions to clarify any part of your presentation. Number Three, the Banker should ask you before he runs your credit but when the meeting is over and your have applied for credit he will run credit as soon as possible. Some bankers have ran credit on his computer when you are in his office but again he should ask you before he runs credit before you have concluded your presentation. Number Four, the Banker should ask you for any additional information that he needs at the end of this meeting. Some banks have a separate Application. This Application allows them to run credit and is usually proprietary to that bank. Some banks just use the Personal Financial Statement as your request for credit and run credit as soon as they have this document. Number Five, the Banker should at the end of the meeting move to the next step in the loan process and tell you what that Process is going to be like, including a timetable for a decision and a timetable for the funding of the Loan Request. 
Now just because the Banker is interested in you doesn’t mean he is your best bud. He works for the bank and will do whatever the banks wishes are, whether those wishes are open or have a hidden agenda. The real thing to look for is a genuine interest and his attention during your loan meeting. Remember to be like a Boy Scout, “Be Prepared”. I would also visit at least three banks because there is a great deal of varying viewpoints as to what is considered a good loan.
Please direct any questions to this blog or to roger@rogerschlueter.com    
  

The First Commercial Loan Screen is Your Credit Report

Article by Roger Schlueter, MBA

Commercial Lenders are busy, (Playing Golf, Talking to Friends, Buying things on the Computer, Planning Vacations), and Oh Yea, Looking at Loans. 
My First Commercial Lending Job, I had a Prospect that I didn’t think was a very good Commercial Loan and I wasn’t sure how to look at the Borrower. My Superior Lender told me to, “Just Run Credit and then Turn it Down”. Thus my first lesson in How to Turn Down a Loan, just Run The Credit and if it’s Bad, Turn it Down. This is really bad when the borrower took the time to write up a full blown Business Plan or Fill Out the Banks Application and bring in all the Items Requested by that Application. 
Since, The First Commercial Loan Screen is Your Credit Report, Run Your Credit Before Applying for a Commercial Loan and See What it Says About Your Credit! If your score is relatively high, like over 700 then you have little to worry about. Their are several negative items that are not a real negative to banks and they are: Health Related Collection Items, Cell Phone Collection Items, any Small Collection or Owed Item that is a matter of Principal for the Borrower. Some people buy and sell real estate and have many Credit Report Hits on their Reports. These can be easily explained. The real problem is Habitual Credit Problems that don’t seem to ever be rectified. These are real Problems for Banks. Many Banks will even give a Commercial Loan to someone who has had a Bankruptcy if the Bankruptcy has been at least a couple of years ago and the borrower has had good credit ever since. 
Bankers and Lenders are Real People Too and they will many times accept an explanation for a Negative Credit Reported Item or Report Itself. The banker will ask you about these Items and expects you to have a ready response. They do not want to see the “Deer in the Headlights Look”, when they ask you a question about your Credit Report. They expect you to give an insightful explanation as to what happened or the situation that existed which hurt your credit. I have had many times that the borrower said he or she had good credit when asked, but in reality had the worst credit imaginable. They had to Know, they had to have gotten calls from creditors. The banker would rather have an Explanation than be blindsided with an Absolutely Terrible Report. 
What is Bad Credit? You Ask. Bad Credit historically has been a Score that is below 600. A Score of 600 to 650 is probably definitely below average but in some cases could be explained. A Score of 650 to 699 is Passable but not the Best and a Score of 700 Plus is considered Excellent. The Credit Reporting Agencies have raised the scores needed to qualify for what is considered Good. Pre 2008 a passable score was a Score of 620 or Higher. Now that Passable Score has been raised to closer to 670 and above. Most small banks and/or Community Banks have the ability to be discretionary when it comes to Credit Scores. The Large banks have a number that may move up or down but that number is an absolute. Have a Score blow the number and the loan will be declined, have a score above the number and the loan will be approved. 
Summary: always check your Credit Report and be ready to quote the Score and also to answer questions about the individual Payment History of any of the Creditors Listed on the Report.
Please refer any questions to this blog or to roger@rogerschlueter.com  

Commercial Loan Ramifications of Small Business Not Declaring Income

Article by Roger Schlueter

Commercial Loan Ramifications of Not Declaring Income in order to Reduce or Eliminate Taxes, is an Ongoing Issue with Small Business. This is especially true with the Sole Proprietorship. The Sole Proprietorship fills out a Profit and Loss Statement as part of the Individuals Personal Tax Return. This is very easily manipulated and often can have the Income Under-reported which in turn makes the Profit Under-reported. This Profit is what is reported on the Income Section of the Personal Tax Return. Under-reporting the Sales and thus the Profit on the Business can reduce Taxes by as much as 30% or more. This can also be done by Increasing Expenses but it is Usually better to not have the Income in the First Place. 
Most Banks use a Debt to Income Ratio and a Debt Coverage Ratio as Key Analysis of the Loan Request of the Small Business. 
-The Debt to Income Ratio is the amount of Monthly or yearly Debt Divided by the Monthly or Yearly Income. This Ratio is almost always less than 100%. but if the Income is Under-reported then it will rise to amounts that will disqualify the Small Business from getting a Commercial or Personal Loan.
– The Debt Coverage Ratio is measure of how much Profit or Net Income is available to cover the Monthly or Yearly Debt Service. This Ratio is obtained by taking the Monthly or Yearly Cash Flow and dividing it by the Monthly or Yearly Debt Service. This Ratio is almost always over 100% and is expressed as 1 to 1 Ratio. The desired number is approximately 1.25 or 1.30 to 1. The Higher the Better. This Ratio shows the Cash Flow Available to pay Debt Service which must be higher than 1 to 1 in order to pay the Debt over any Period of Time. 
This Method of Increasing Profit by not reporting Sales or Increasing Expenses did not mean much to Bankers in the Old Days. The Bank looked at the Business for repayment of the loans and if the business always Paid its Debt and had Cash in the Bank then the Banker did not care (to a point) if the Small Business was Under-reporting or Not. The Point, is that the Business may get audited and Owe a Huge Amount of Taxes that could Jeopardize the Businesses Future Operations. Remember the IRS can just Take Assets and Always gets Paid First if this is an Issue.
The Real Rub is coming to a Head in 2014 because the Regulators are Making the Banks Meet Certain Standards in the Debt to Income Ratios in order to make the loans. If they make loans that do not meet the Standards then the Regulators will say the loan is an Exception to Loan Policy and will Cite the Bank for the Error in Judgement. 
The Business that knows it will apply for a Business Loan should always report all income and make as much profit and pay as much taxes ( Taxes that are Owed) as Possible. This will give the bank the Necessary Reasoning to Approve the Loan within the Regulations of its Regulators.

Bank Business Loan Approval – Be Sure to Get Approval in Writing

Article by Roger Schlueter, MBA

Congratulations! You have a Bank Approval for your Business Loan. Your Banker has told you verbally that your business loan was approved. They are just waiting on the Underwriter to Finish Up the Approval or Process. 
I Hate to Break It To You but “Your Loan Has Not Been Approved”. Your Loan is Not Approved Until You Sign Your Loan Documents! You should always get the approval in writing. Even if the approval is in writing, it is usually written with so many ways out for the banker and many Written Loan Approval Confirmations have a disclaimer at the end of the Letter that will say that this approval can be denied for several reasons. 
Statements in the Approval Letter:
1) Approval Contingent on the Building or Business or Equipment Appraising at the agreed upon Amount and be acceptable to the bank.
2) The amount of agreed upon Equity will be put into the project.
3) All Hazard and other Insurance will be acceptable to the bank.
4) “These Conditions are only general terms on which the loan will be extended and is not an exhaustive statement of terms and conditions of the loan.”
The Catchall of coarse is number 4, where the bank says there may be additional terms and conditions that are not included in this letter. 
The Written Approval Letter will give you some security but most will not hold up for you in Court. The letter is better than a verbal approval which for some banks is the only approval you will get. You can of course have your Lawyer call their Lawyer and pay an enormous amount of money to get an absolute approval, but this could jinx the Deal, or Slow the Approval or Loan Process Down to a Snails Pace. 
Just Remember: THE LOAN IS NOT APPROVED UNTIL YOU SIGN THE LOAN DOCUMENTS!!! 

Please address any questions or comments though the blog or email me directly at roger@rogerschlueter.com 

SBA 7a Business Loans can be more Forgiving than SBA 504 Business Loans

Article by Roger Schlueter

SBA Loans can be very confusing but this may clear things up. The SBA 7a Program was the Original SBA Loan. The SBA 7a Loan is a Guarantee of a Loan Made by a Bank. The SBA Guarantees up to a certain percent of the loan balance as an incentive for the bank to make the loan. This Guarantee is currently 85% on loans of up to $150,000 and 75% of loans Over $150,000. Almost all SBA Loans (Excluding the SBA 504 Loan) are Subsets of the SBA 7a Loan. The SBA 7a Loan is for all types of Business Loans from Real Estate, to Equipment, to Inventory, to Working Capital. The 7a Loan is also a Higher Cost Loan than a Conventional Bank Loan or a SBA 504 Loan. The Main Reason the Loan has a higher cost is the Guarantee fee which is 2% of loans up to $150,000 and 3% or More for loans above $150,000. The 7a Loan also has a 0.05% Fee that the bank has to pay on an ongoing basis.
The SBA 7a Loan was created so that banks could fund loans to small business were there might be a problem area. The Problem Areas are Collateral – not enough, Equity – SBA will allow as little as 10% and can also give credit to Equity already in business, Credit – Banks want excellent Credit but SBA will allow imperfect credit as long as the problems are not Habitual, Industry or Business – Banks are more careful when lending to businesses that have a History of Problems like Restaurants and Leisure Activities.
The SBA 504 Loan was created so that Growing Businesses could assess Long Term Fixed Rate Capital to fund their Growing Business. The SBA 504 Loan can only be used for Fixed Assets like Real Estate or Equipment that has a Useful Life of 10 years or More. The 504 has a minimum Requirement of 10% Cash Equity, (Construction of a Building can use the land as the 10% Equity). Approval Process for the 504 is two fold, they must be approved by a Local CDC (Certified Development Company) which is usually made up of Bankers and then seek the SBA Approval. The SBA 7a on the other hand must only be approved by SBA. Both Loans must be submitted by a Bank or Financial Institution.
All in All the SBA 7a Program is more forgiving than any other SBA Program in Lending to Small Business. The 7a Loan can also be used for Refinancing, Inventory, Vehicles, Any Equipment, Working Capital and Good Will, and of course Real Estate. The Credit Criteria seems to have a lower bar than the SBA 504 Program and the Equity requirement is more Flexible. Small Business Loans that can qualify for the SBA 504 Program sometimes will have an easier time qualifying for the SBA 7a Loan for all the Reasons given above.
Please go through the Blog for Questions or you can asses me directly at roger@rogerschlueter.com
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Real Estate Appraisal for Property and Improvement

Article by Roger Schlueter

Borrowers that are buying an Existing Building and making improvements to that building must make sure that the Bank orders the Right Kind of Appraisal. The Right Kind of Appraisal when you have an Existing Building with Improvements to be made to the Building is An “AS IS and AS COMPLETED” Appraisal. This Appraisal will look at the Existing Building you are buying and Value It as it sits. The Appraisal then Adds the Improvements and Values the Building with those improvements Added. An Appraisal that only has a Value of the Building with Improvement makes it Impossible to see if you are paying too much for the Building or Making Improvements that are not Adding to the Value of the Real Estate. 
All Appraisals Value Real Estate three ways. The First Way is as if the building was built from the ground up, The Second Way is the Market Value when compared to like properties that have sold in the most resent past. The Third Way is the Income Approach, and looks at the Value when the property is Rented Out and valued by the Income that is generated on a Future Value of those Dollars. These Three Methods  are always used but given different Weights depending on the importance of the Method. 
Example: You have an Existing Building that is Ten years old or more. This is not equal to a Newly Built Building so the Built from the Ground Up is not Appropriate and is not used. The Best Value is what like properties have sold for in the most resent past. The Market Approach is Appropriate and is used. The Income Approach is also Appropriate and is also used. The Value will be somewhere in between these two values. 
Most Banks will ask for an Appraisal that is “AS IS and AS COMPLETE”, but sometimes they do not and the values are lumped together. This lumping the Existing Building and The Improvements makes it impossible to tell if the the building or improvements are overvalued in an Appraisal that is Higher than the Borrower is willing to pay or the Bank is willing to lend. This type of an Appraisal helps the Borrower know if it is worth pursuing the Real Estate or if the improvements need to be reconfigured or reduced.
Please comment or send questions thru Blog or directly at roger@rogerschlueter.com

Business Banking – Putting all Your Eggs in One Basket

Article by Roger Schlueter, MBA

All Banks want you, the Business, to move all your Accounts to your New Bank. They can actually “Tie” the Bank Accounts to your Business Loan. Meaning they can make you move your Business Banking Accounts to any bank that gives your a Loan and make the Loan Contingent on those Business Accounts being put into the New Bank. The bank cannot make you use a certain Insurance Company but they can Tie the Business Loan Accounts to any New Loan that they will make and it is completely legal. 
Having all your Business Dollars in one Bank can be beneficial if the business is doing well and you do not ever have any problems with Sales or Earnings and do not anticipate any problems in the future. If your business is having problems then its a different story. Most Banks will Curtail all lending and may even Cut Lines of Credit or Not Renew Loans to any Business that is having problems with Sales or Earnings, or any Business Condition that is considered to be a Risk for the Bank. Your Loan Officer is Paid by the Bank and will support any such moves by the Bank because he or she works for the Bank, they do not work for You, the Business. 
Some Businesses decide to have several Banking Relationships, Usually Two, which they can count on in a pinch. Most Banks will differ in their tolerance of Risk and they will differ in their Lending Criteria and their Loan Policies. This is why many businesses decide to have more than one Banking Relationship, even if it is just a Banking Account at another banking institution. Even if a Bank tells you that you need to move all of your Business Banking to their bank as a Condition of Your Loan Approval, you can usually tell they you will move your accounts after the loan is made. After the loan is made most banks forget about the conditions and they have more pressing projects to work on. The Bank will usually catch the condition of moving all your Business Banking when the loan is renewed. Whether they take it seriously will depend on the Competition at that time and the financial condition of your company. If your company is doing well and you can easily move to another bank then they will not make you move all your accounts, but if you are doing OK or are slowing down then they will tell you that in order to renew your loan you need to move all your accounts to their bank.
Having all your Eggs in One Basket can be beneficial or it can be a nightmare depending on how well your business is doing and how well the economy is doing. Do not trust any financial institution to do what is Good for Your Company, The bank will do what is Good for The Bank. Forget this one Statement at Your Peril. 
Please contact me with any questions or comments though this blog or email me at roger@rogerschlueter.com    

Banks Make Loans to All Business

Article by Roger Schlueter

Remember that Banks make loans to all businesses. Sometimes we forget about the Conventional Bank Loan when we are bombarded with Small Business Administration Loan Programs and FHA Loan Programs. Banks still provide 90% or more of All Financing for Business Loans to Small, Medium and Large Business. 
Your local Bank is the place to start but when looking for a Business Loan, look at at least three to four Banks to make sure you get your message across. Every Bank has it’s Favorite Types of Loans and Quirks in the Lending Process. I worked for the most conservative Bank in the St. Louis Market but we were not allowed to tell people that we did not do loans to Restaurants, Churches, Recreation Type Business, and Startups. The management would prefer that we took the application and turned the loan down. That was the hardest part of that job because everyone in Lending wants to Lend. To just turn the loan down, because of the type of business, is just pure stupidity.
Most Banks look at two main ways to repay the loan. The First is the Cash Flow Available to Repay the Loan. The Second Way Out is Selling the Collateral and Paying the Loan Off. This sounds simple enough but the Bank wants to obtain the most advantage that it can. This will start with the Down Payment. The Bank wants as large a Down Payment as it can get. At least 20% but this can be increased if the Bank thinks you have the Cash or if the loan is considered a riskier loan. The Terms of the loan can then be adjusted to increase the advantage to the Bank. This will start with a higher and/or Floating Interest Rate but can be a Shorter Loan Term. The Collateral is the Next Condition to Increase the Banks Comfort Level. They want as much Collateral as they can get and (No Matter What They Say) will never release any of the Collateral until the loan is paid off.
You as a Borrower should always look at a Conventional Bank Loan First and if the Bank needs any additional security by means of a Loan Guarantee or a Public Program of some sort, he or she will tell you. They may try to turn the loan down first, so at the end of every Bank Loan Presentation, Always tell the Banker, if he needs to go through the SBA or some other sort of Public Loan Program, you are O.K. with it.
Please refer any questions or comments to the Blog or to roger@rogerschlueter.com   

Documents Provided to The Bank for a Business Loan

Article by Roger Schlueter

There are many Documents that the bank will want to see when you apply for a Business Loan. This article covers most but, He who has the money will dictate the dance.
I Guarantee you will have all your info if you follow this list for getting a Commercial Business Bank Loan!
1) History of Company or Discussion of the Who, What, Where, Why, and How of the New Company.
2) Money needed and for what purposes. Estimates and Bids from providers of Future Purchases.
3) Resumes of All Owners.
4) Personal Financial Statement for all Owners with their Credit Score Listed.
5) Personal Tax Returns for three years.
6) Company Financial Statements for three years and/or  Projected Company Financial Statements.
7) Existing Company – Company Tax Returns for three years.
8) Cash Flow Statement for First year on a monthly basis.
9) Cash Flow Statement for Three Years on a yearly basis.
10) Financial Analysis of all Past Financial Statements and Projected Financial Statements.
11) Listing and Discussion of Collateral that you are pledging for this loan.
12) Summary of Your Project that restates the reasons you need the loan and the benefit to your business. 
*** Remember to Sign and Date all Financial Documents, especially the Personal Financial Statement and the Financial Statements and Tax Returns.
*** The Bank will run Credit on all potential borrowers.
This is a Good List but No One can tell you exactly what the bank will ask for because the Documents that are provided may lead to more information that the banker wants to see. 
Please address any questions thru this blog or Email roger@rogerschlueter.com  

Personal Guarantees on Business Loans

Article by Roger Schlueter

Personal Guarantees on Business Loans are as certain as Death and Taxes! I have talked about this before but many business people just don’t understand. Just because they have their company set up as a LLC or Corporation, the bank will still want their Personal Guarantee and their Spouses Guarantee. 
Most Banks will get Guarantees from the Owners of the business and any other Businesses that the owners own. The Bank will also want the spouse to guarantee the loan unless the Borrower Applies as Personal Credit and Only Shows their Assets and Income to Pay Off the Loan. Usually the Bank will still want the Spouse and will insist on a Marital Waiver if the spouse is not on the loan. The Marital Waiver excludes the spouse from claiming a stake in the Value of the Business in case of a Divorce. 
Banks do not care what level of ownership the individual owns, they usually want a Secured or Unsecured Unlimited Personal Guarantee. That said, sometimes banks will let a Minority Owner of less than 20% sign a Limited Personal Guarantee. This Limited Personal Guarantee is just that, limited to an amount of money. It can be a percent or an absolute dollar amount. 
The U. S. Small Business Administration or SBA will always want a Personal Guarantee from the borrower and their spouse. They sometimes must be reminded of Regulation B (Federal Law which applies to the Federal Government as well as all of us) which states that they cannot arbitrarily demand a Personal Guarantee from a spouse. The Individual can apply for Credit on their Own Behalf but cannot put the spouse on their Personal Financial Statement. This Usually is a problem when the Spouses own Joint Assets like Real Estate. The Joint Asset, that is owned Jointly, will give the Bank or SBA the right to ask for a Spouse Guarantee.  I have seen people use only their assets and income to apply and not have a spousal guarantee but this is usually when they have segregated assets. 
Alternatives for Credit when you do not want the spouses personal guarantee are Unsecured Loans or Lines of Credit usually in the form of a Credit Card. They, of coarse will carry a higher interest rate of 14% to 24% rather than a Bank Interest Rate of 6% to 8% (this is the rate as of 5/24/2013). Usually unsecured debt will not be as structured as debt that is secured against assets.
I have seen companies try to get around this issue by having let’s say Ten or more owners that each have 10% or less ownership. The rule is 20% for a personal guarantee with SBA but SBA will ask for all under the above ownership situation. Under the above situation the Bank or SBA may give Limited Guarantees that may be limited to the borrowers ownership in the business. The Key Words here are MAY GIVE
This has been an overview of the Business Loan Personal Guarantee that is obtained by Banks and SBA on Business Loans. Please respond though the blog with questions or comments. My Email is roger@rogerschlueter.com